Thursday, May 26, 2016

Words Make Worlds: Language and the Culture of Mental Health in the Workplace

Republished with Permission from Insurance Thought Leadership
By Sally Spencer-Thomas and Donna Hardaker

Part II: The Words about Suicide

[Part I of this series focused on why language matters in mental health advocacy and suicide prevention in the workplace. This article explores wording related to suicide that we want to see change and why. Part III will look at wording related to mental health.]

"suicidal" -- "suicide attempter" -- "he chose to die by suicide"

Photo from pexels.com
Language evolves as understanding evolves. We seek to draw attention to word and phrase choice about suicide and mental health as a means of articulating current understanding and intentionally pushing further evolution.

We are often asked: What is the best way to talk about suicide?

"Died by suicide"

Much of the language related to suicide death comes from a stigmatizing history. The term "committed suicide" originated when suicide was thought of as a sin or a crime, instead of as a fatal outcome of a set of thoughts, often a result of a mental health condition. It is still the most common way for people to describe a death by suicide in the general public, the media and even in the mental health sector. We can ask ourselves: does someone die by committing a car accident? By committing cancer?

Terms commonly used to describe whether a person has died or not: "successful" suicide or "unsuccessful" attempt. The use of the word successful is highly insensitive to the tragedy of a death by suicide. Similarly, we hear the term "completed suicide" to refer to a death by suicide. In North American culture we place a positive value on success and on completion, as with goals, projects, education, etc., so there is an inference that there is a good inside of the suicide death when we refer to it as successful or complete.

When talking about suicide in general, the suggested practice is to test language by substituting the word "cancer" for the word "suicide." If it sounds odd, chances are the phrase has come from a stigmatizing origin. For example, we wouldn't say "the cancer was successful," we would say "a person died from cancer." Thus "dies by suicide" is the best option we have to describe suicide death.

This also informs us as we are speaking that suicide is a cause of death, which encourages us to look at it with the same lens we look at cancer, car accidents, and other causes of death. We can seek to apply a public health advocacy approach, rather than a blame the victim approach which is a result of the use of archaic language.

"A person who is thinking of dying suicide"

When we label people, and group them according to an identifier, we are seeking to simplify who they are. It is a short-cut language strategy that also short-cuts understanding and connection. In suicide, it is often seen the label: "a suicidal person", "he is suicidal". Using our swap "suicide" for "cancer" rule: Are you cancerous or are you a person who has cancer? We prefer: "a person who experiences suicidal thoughts". "a person who is thinking of dying by suicide".

The fallacies of choice and manipulation

For most who die by suicide, we believe their choice would have been to live if they could have found a way out of the mindset of dying. Unbearable psychological pain may be accompanied by very strong internal commands to die. This experience is not the usual type of rational choice in the way we commonly think about choice. People often say "a person chose to die by suicide". Inside this thinking, there is a sense of an absolving anyone other than the person who died of any responsibility, which we understand. It is very difficult to grasp that a person has died by suicide, and we often seek solace in using language that infers that the person acted completely freely. We wish to undo this type of phrasing that infers that true "choice" is part of the picture. We prefer that people do not use the word "choice" when talking about a death by suicide.

Also in the language of suicide, we find phrases that infer that a person who has made a suicide attempt is manipulative, and is just "seeking attention." The phrase "suicide gesture" has an inference that intent is not genuine. We prefer: "an action with suicide intent."

"Precipitating Events"

When a person dies by suicide and we wish to talk about what lead up to their death, we often talk about "triggering events." The word "trigger" is problematic because of its strong connection to firearm use. Also, by calling something a triggering event, the phrase denies an opportunity for people to have mastery over the impact of the event. It is preferable to use a more objective term to describe prior events and challenges. We prefer: "precipitating events."

Clarity around "survivor"

The term "suicide survivor" is confusing. Depending on how it is used, this phrase may mean a suicide loss survivor (a loved one left behind when a person dies by suicide). At other times, it means suicide attempt survivor (the person who has made an action with suicide intent, and survived the action). Thus, the preferred terminology for people who are left behind: "a person who is bereaved by suicide," or "a person who is surviving a suicide loss". People who attempt suicide, but do not die can be referred to as: "a person who attempted suicide and survived" to help with clarity. In addition, the field of suicide prevention also seeks the expertise of people who have lived through a suicide crisis and did not have an attempt, and sometimes these folks are included under the umbrella of "people with lived experience of suicide."

In conclusion, "messaging matters" in suicide prevention and suicide grief support. For more best practices, review "The Framework for Successful Messaging by the National Action Alliance for Suicide Prevention: http://suicidepreventionmessaging.actionallianceforsuicideprevention.org/.

******




SALLY SPENCER-THOMAS: As a clinical psychologist, mental health advocate, faculty member, and survivor of her brother's suicide, Dr. Sally Spencer-Thomas sees the issues of suicide prevention from many perspectives. Currently, she holds leadership positions for the Carson J Spencer Foundation, the National Action Alliance for Suicide Prevention, and the American Association for Suicidology.




DONNA HARDAKER: Donna is an internationally recognized industry expert in the emerging field of workplace mental health. She is an award-winning curriculum developer, advocate, public speaker, writer, and advisor, who has leveraged her personal experience of mental health challenges and their impact on her employment history into a significant body of work. She is the Director of Wellness Works, a workplace mental health training program for Mental Health America of California that has been evaluated as highly effective in stigma reduction with lasting behavior and culture change. Donna is from Toronto, Canada, but now lives in Sacramento, where she greatly enjoys the California sunshine.

Wednesday, April 6, 2016

Words Make Worlds: Language and the Culture of Mental Health in the Workplace

Republished with Permission from Insurance Thought Leaderships
By Donna Hardaker and Sally Spencer-Thomas


Part I: The Science and Social Movement

"commit suicide" - "successful suicide" - "the mentally ill" - "suffering from a mental illness"

Photo by Benjamin Child
These phrases rattle off the tongue--yet we, as social justice advocates, find that they rattle our souls as people continue to use them in well-meaning workplace education programs and community discussions. Let us explain...

In 1984, George Orwell said, "If thought corrupts language, language can also corrupt thought." The phrases above are commonly used inside and outside the mental health sector, and because of this common usage, they are accepted. We suggest that they corrupt the mindful thinking of those who speak them and those who hear them. We would like to change this.

What if being more mindful of our language could release new ways of thinking that eventually open up new opportunities for creative ideas, thoughtful approaches, and ultimately true social inclusion? What if we make a conscious effort to find words that more accurately reflect the experience of mental health conditions and suicide--would we be better able to have empathy, support, and inclusion in our workplaces and communities through the use of more skillful language? We argue: Yes.

Neurolinguistics tell us that the words we use as we speak inform the way our brains store and process information about whatever it is we are talking about. Words carry current meaning and history of meaning. Many words are associated with inaccurate and unfair messages that serve the perpetuate misunderstanding and prejudice. The labels applied to people who have mental health challenges by clinicians create assumptions, expectations, and interpretations that can set misperceived limits on how much growth and performance is possible, while also creating the means for social exclusion. We believe that this process is often unconscious and has an insidious effect on our collective thoughts and feelings, especially regarding marginalized groups, like people who live with suicidal experiences and mental health conditions.

We are hardwired to remember problems, especially when we perceive these problems to be dangerous. So using language that is negative, connotates difference, and insinuates a threat tends to be very "sticky." To undo this, we need to spend extra effort to build a vocabulary that is life-affirming, dignified, and inclusive. Paying attention to our language as we talk about mental health and suicide while constantly and intentionally working toward improving our language will help create a workplace culture of compassion, vitality and engagement.

Stigma reduction campaigns and workplace mental health trainings that do not pay careful attention to language are limiting their impact, and may be the reason why, even after the many years of stigma reduction campaigns, we are not much further ahead in terms of reducing stigma in the workplace.

Language is the most powerful tool in our understanding of each other. In any social movement, language must be addressed. How we speak about people informs us about them, so when we speak unconsciously, without attention to bias and misperception, we are perpetuating social prejudice and its damaging impact. By changing our language, we alter our perceptions and attitudes; this is social justice.

Part II: The Words--in the sequel to this blog we explore the history, impact and alternatives to specific words used when talking about suicide and mental health.

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SALLY SPENCER-THOMAS: As a clinical psychologist, mental health advocate, faculty member, and survivor of her brother's suicide, Dr. Sally Spencer-Thomas sees the issues of suicide prevention from many perspectives. Currently, she holds leadership positions for the Carson J Spencer Foundation, the National Action Alliance for Suicide Prevention, and the American Association for Suicidology.







DONNA HARDAKER: Donna is an internationally recognized industry expert in the emerging field of workplace mental health. She is an award-winning curriculum developer, advocate, public speaker, writer and advisor, who has leveraged her personal experience of mental health challenges and their impact on her employment history into a significant body of work. She is the Director of Wellness Works, a workplace mental health training program of Mental Health America of California that has been evaluated as highly effective in stigma reduction with lasting behavior and culture change. Donna is from Toronto, Canada, but now lives in Sacramento, where she greatly enjoys the California sunshine.

Monday, February 22, 2016

You’ve never seen your own face. It takes a mirror to get a clean shave.

By Mike Valentine, On Purpose Now

Men can be by nature a “do it yourselfer”.  When it comes to problems we face in life there is often the question of “why can’t I just fix this myself”? The truth is we can. 

Many conventional methods of support for men actually turn men off.  There is an underlying and unspoken assumption we can’t solve things our self.  This undermines a man’s very nature as a producer, provider, and creator of life. 

Every man has a Gift to give, a Purpose to live and a Vision he’d build of a better self and world.  If he is told he is broken and can only be fixed by some other person, how can he find his Creative Self - build his confidence and fulfill his mission?  He can’t.  Rather, he starts to invest his faith in neediness and becomes repulsed of what he believes he has become.  Looking outside for what can only be found within is fools game.   Any sensible man knows you can’t get eggs at a dairy farm.  What he learns of himself looking for power, where there is none, is that he is foolish.  “Support” that teaches a man he is irrevocably needy disempowers him.  Most men know this deep in their hearts.

As a Life Purpose guide, I am often asked, “who needs a life coach”?  The truth is no one needs one.  What a man needs is inside him.  Your Purpose, if you aspire and commit to living it, will lead you to it, reveal itself to you, and direct you to the resources to make it happen.  It is already there, right under your nose.  If you have a good woman she is probably screaming at you “LOOK – IT IS RIGHT THERE!”

This is where it can get tricky.  Think about this for just a moment.  You have never seen your own face directly.  In order to see your face you have to use a mirror.  For most men their Gift, Purpose and Vision are a lot like this.  We’ve spent so much attention trying to measure up (for our dad, women, or other men) we can’t see our inherent nature as a creative resource for life.  Much like a fish doesn’t know and can’t see what water is, most men can’t see their real strength and power without a mirror or having someone help them look from outside the water.

As men, our interest is in the shortest path from point A to B.  If told we are broken and can’t make it, we will go it alone even if it means we have no back-up or support.  On the other hand, if we are shown a way to move with clarity, power and speed, we are eager to harness any measure of support, even if help is needed facing personal or emotional challenges.  We need only see how asking for help will lead us to the true strength inside and help us succeed in our purpose.  It is important to discern if help enables our neediness or empowers our true self.  When it empowers us from the inside out it leads us to our strength and helps us to live and express as the real men we are.

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About the Author. Mike Valentine is Life Purpose Guide and pioneer of discovering and living On Purpose Now. Amidst dark shadows of life defining challenges, Mike Valentine activates the transformative power of Purpose to produce real results. With a strong backbone, kind heart, and direct approach, he has professionally coached people from all walks of life.  He has invested over 20,000 hours developing leaders, and scaled the ladder in three industries. His experience as an entrepreneur and corporate executive balance his training as a leader. In his own journey, Mike has 25 years of studying and practicing disciplines East and West, integrating physical, emotional, psychological and spiritual practices to pioneer his unique role as a Life Purpose Guide.  He loves to work with a direct approach and personal touch.  To schedule a Life Purpose consultation, call or email him directly at Mike@OnPurposeNow.com 303 842 6020. You can also visit OnPurposeNow.com to learn more.


Wednesday, November 11, 2015

A Special Focus on “Military/Veterans” and New Man Therapy Resources

By Sally Spencer-Thomas


The constant beat of the major media drum often paints a grim picture of Veterans and suicide. Sometimes we wonder if
 these messages become a self-fulfilling prophecy. Consistent headline include data such as
  • Approximately 22 Veterans die by suicide each day (about one every 65 minutes).
  • In 2012, suicide deaths outpaced combat deaths, with 349 active-duty suicide; on average about one per day.
  • The suicide rate among Veterans (30 per 100,00) is double the civilian rate.

Listening to this regular narrative a collective concern and urgency emerges on how best to support our Veterans
who are transitioning back to civilian jobs and communities. Many Veterans have a number of risk factors for
suicide contributing to the dire suicide statistics mentioned above including:
  • A strong identity in a fearless, stoic, risk-taking and macho culture
  • Exposure to trauma and possible traumatic brain injury
  • Common practices of self-medication through substance abuse
  • Strong stigmatizing view of mental illness

Thus, employers and others who would like to support Veterans are not
always clear on how to be a "military-friendly community." What is often
 not always expressed in these media reports about statistics and risks is
the incredible resilience and resourcefulness our Veterans have when
facing many daunting challenges and the many ways that they have
learned to cope.

The Carson J Spencer Foundation and our Man Therapy partners Cactus
 and Colorado's Office of Suicide Prevention set out to learn more about
these questions and conducted a six-month needs and strength assessment
 involving two in-person focus groups and two national focus groups with
representation from Army, Air Force, Navy and Marine Corps and family
perspectives.

When asked how we could best reach them, what issues they'd like to see
addressed, and what resources they need, here is what they told us:




"I think that when you reach out to the Vets, do it with humor and compassion...Give them something to talk about in 
the humor, they will come back when no on is looking for the compassion." They often mentioned they preferred a 
straightforward approach that wasn't overly statistical, clinical or wordy.

Make seeking help easy. A few mentioned they liked an anonymous opportunity to check out their mental health from
 the privacy of their own home. Additionally, a concern exists among Veterans who assume some other service member
 would need a resource more, so they hesitate to seek help, in part, because they don't want to take away a resource from
 "someone who may really need it." Having universal access through the Internet gets around this issue.

New content requests: "We need to honor the warrior in transition. The loss of identity is a big deal along with 
camaraderie and cohesion. Who I was, who I am now, who I am going to be..." The top request for content was about
 how to manage the transition from military life to civilian life. The loss of identity and not knowing who
"has your back" is significant. Several were incredibly concerned about being judged for PTS (no "D"-- as the stress
 response they experience is a normal response to an abnormal situation). Requests for content also included:
  1. Post-traumatic stress and growth
  2. Traumatic brain injury
  3. Military sexual trauma
  4. Fatherhood and relationships, especially during deployment

Finally, they offered some suggestions on the best ways to reach Veterans are through trusted peers, family
 members and leaders with "vicarious credibility."

Because of these needs and suggestions, an innovative online tool called "Man Therapy" now offers male
Military/Veterans a new way to self-assess for mental health challenges and link to resources.
In addition to mental health support, many other things can be done to support Veterans
In conclusion, we owe it to our service members to provide them with resources and support and to listen carefully
to the challenges and barriers that prevent them from fully thriving. Learn how you can be a part of the solution instead
 of just focusing on the problem.

*****


REFERENCES
US Department of Veteran Affairs (2013, February 1). U.S. military veteran suicide rise, one dies every 65 minutes.
 Reuters, Retrieved from mobile.reuters.com. July 2,2015

Hargarten, J., Buurnson, F., Campo, B., and Cook, C. (2013, August 24) Veteran suicides: Twice as high as civilian
rates. Retrieved from backhome.news21.com/article/suicide/ July 2, 2015

Tuesday, September 8, 2015

6 Things to Do to Prevent Suicides

by

Permission to post by International Thought Leadership



This year, for World Suicide Prevention Day, the theme is “Reaching Out to Save Lives” – a message all employers can use to let people know that everyone can play a role in suicide prevention. The National Action Alliance for Suicide Prevention’s Workplace Task Force members and the organizations they serve offer the top six things workplaces can do during the month of September to make prevention a health and safety priority:

  1. Offer a Leadership Proclamation: “Not Another Life to Lose”
Members of executive leadership can take bold and visible positions declaring suicide prevention and mental health promotion critical workplace concerns. This proclamation can be in the form of a newsletter to employees or a video on a website.
  1. Highlight Mental Health Resources
Host a brown bag lunch program each day for the week. Invite employee assistance program (EAP) representatives or other local mental health professionals to offer educational session on stress, work-life balance, coping with depression or other related topics.
Offer a mental health fair where local suicide prevention, mental health or other wellness resources share more information and employees get a “passport” stamped for each one they visit. Completed passports go into a drawing for a prize.
Send resources to employees such as:
  1. Launch a Mental Wellness Task Force
A true comprehensive and sustained public health approach to prevention will take more than an awareness week or one-time training. To create significant change, a more strategic approach is needed. Start by pulling together a small group of stakeholders – people whose job titles reflect some level of relevance to this issue (i.e., wellness, HR, risk management, safety) and others who are passionate about prevention because it has touched their lives personally. Their task? To identify culturally relevant areas of strength and vulnerability for suicide within the organization and to develop a strategic approach to change.
Here are some resources:
  1. Leverage Social Media
During this week, companies can join the international conversation by posting on Twitter and Facebook.
  • Sample posts:
    • [Name of company or Twitter handle] makes #suicideprevention a health and safety priority #WSPD15
    • [Name of company or Twitter handle] We are doing our part to #preventsuicide during #NSPW. Everyone can play a role!
  • Hashtags:
    • National Suicide Prevention Week (Sept. 7-13)
      • #NSPW
      • #NSPW15
      • #SuicidePrevention
    • World Suicide Prevention Day (Sept. 10)
      • #WSPD
      • #WSPD15
    • Workplace
      • #WorkplaceMH
      • #WorkingMinds
    • Guidelines on social media and mental health.
  1. Honor Suicide Loss With Candle-Lighting Ceremony
How companies respond to the aftermath of suicide matters greatly. Grief and trauma support, thoughtful communication and compassionate leadership can help a workforce make the transition from immobilization to a bonded community.
Here are some resources:
  1. Donate to or Volunteer for Local or National Suicide Prevention Organizations
Engaging in community prevention efforts is a great way for employees to give back and to get to know the local resources available. Corporate investments in prevention programs and research will help us get ahead of the problem. Get involved!
Here are some resources:

About the Author

description_hereSally Spencer-Thomas, Psy.D., is the CEO of the Carson J Spencer Foundation, the Survivor Division director for the American Association for Suicidology and the Workplace Task Force co-lead for the National Alliance for Suicide Prevention. Dr. Spencer-Thomas is a professional speaker and trainer, presenting nationally and internationally on the topic of suicide prevention, and has published four books on mental health. She also maintains a blog on issues related to suicide prevention in the workplace.  

Wednesday, April 1, 2015

Learning from Lived Experience: Bridging the Gap between Mental Health Service Providers and Suicide Attempt Survivors

Photo credit: @ElevatingtheConvo
On February 27th at the University of Denver a historic event took place. Three hundred mental health service providers and people with lived experience with suicidal thoughts and behaviors came together at the annual “Elevating the Conversation” conference to have a better understanding of how to make treatment more effective.

The day began with a panel of suicide attempt survivors sharing their journeys of recovery from their darkest days. All three had attempted as youth or young adults, and all three had been written off by their providers as chronic and deteriorating cases. Today all three are thriving with national level leadership positions in mental health, intact families, and stable mental health states. They talked about how for them, “treatment” often felt like punishment, and how compassion and peer support were often powerful elements in their healing.

The second panel consisted of three mental health providers – two psychologists and a psychiatrist – who talked about their lived experience with suicide loss (family and client) and suicide attempts. Together they addressed the myth of professional distinction so often reinforced -- “us” and “them” – and spoke about how all of us are touched in one way or another by suicide. They talked honestly and openly about how their lived experience informs their clinical practice today.

Following the panels, the presenters shared three sets of national guidelines, designed to make suicide prevention and bereavement support more effective:


Too often fear drives a gap between mental health service providers and suicide attempt survivors. Being sued and losing a client to suicide are two of the biggest fears providers have. Losing one’s dignity and rights are two of the biggest fears people living with suicide intensity have. By coming together and discussing these fears and how to move past them, a bridge begins to emerge.

Thursday, October 2, 2014

One World Connected: Making Suicide Prevention a Global Imperative

September 7, 2014
Sally Spencer-Thomas

For the past two weeks I have had the immense privilege of traveling internationally to participate in some of the most exciting global suicide prevention initiatives of the year. The events have left me humbled, inspired and feeling deeply connected to something big and important. First, I attended the 15th European Symposium on Suicide and Suicidal Behavior (ESSSB15) in Tallinn, Estonia and then I had the tremendous honor of being invited to the World Health Organization’s launch of the World Suicide Report in Geneva, Switzerland. Both of these experiences have left me with the tangible impression of “one world connected” – the theme of this year’s National Suicide Prevention Week (9/8-9/14, 2014) and World Suicide Prevention Day (9/10/14).

The theme of connection is potent. When it comes to suicide prevention, having a strong sense of community and belonging is one of the most powerful protective factors against suicide. When people feel connected to something larger than themselves, they are often able to weather life’s hardships much better than those who feel isolated or who believe that they have become a burden to those who love them. This sense of connection happens between individuals; it also occurs in the global community.

In fact, connection, inclusion and collaboration were themes that emerged from both meetings from the highest levels of our world’s mental health leaders. From ESSSB15 we heard loud and clear the need to “bring the first person into our research” because we had lots of study about the “suicidal mind” but little understanding. Leaders called to action: bridge the communication gap between researchers and people with lived experience and to acknowledge the importance of compassion and empathy, dialogue and partnership. We need to get beyond studying suicidal behavior and find positive outcomes of change. As Jerry Reed, the Director of the Suicide Prevention Resource Center, said, “We talk a lot about deaths, but we need to talk about hope and recovery.”

Equally emphasized was the message of new and needed voices in the work of suicide prevention. Many talked about the role of making suicide prevention a central focus of health care; about the priority to engage parents and educators and to involve those that support our unemployed and underemployed.

At the World Health Organization’s two-day meeting in Geneva, Switzerland, Shahkar Saxena, Director of Mental Health and Substance Abuse of WHO made clear his call to action from opening remarks to the 100+ delegates from over 30 countries, when he talked about the purpose of the meeting: implementing an action plan through collaboration, “One World Connected.”

For a copy of the First World Suicide Report: http://www.who.int/mental_health/suicide-prevention/en/

Lifting up the voices of lived experience was also a priority of this ceremonial launch of the World Suicide Report. The day began with powerful testimonies from both a suicide attempt survivor from the UK and a suicide loss survivor from Kenya. Both attributed the power of compassion as the critical element to what helped them survive their dark times.

Dr. Danuta Wasserman from Sweden, the current President of the European Psychiatric Association said, “We must listen to the voices of lived experience because they challenge what we think we know.”

Dr. Kathleen Lynch, Minister of State for Primary and Social Care in Ireland reiterated the “One World” theme when she said, “This is not about the other. It’s about us. We need systems of kindness.”

Finally, Michelle Funk, Director of Mental Health Policy for WHO underscored the importance of human rights and social justice as we move into the next chapter of the suicide prevention movement. She facilitated an important conversation about strengthening leadership and governance in the movement to build capacity and improve sustainability in our efforts. Together the international partners attending committed to improving opportunities for peer support and practical recovery models. Still, in 25 countries, suicidal behavior remains criminalized and many countries, including the US still use coercion, seclusion and restraints as a method of “treatment.” Clearly, we have much work ahead of us.
 
Perhaps the most moving part of the whole 10-day experience was the presentation Matthew Johnstone, founder, illustrator and source of inspiration for the viral campaign called, “I had a black dog, his name is depression.”

Matthew illustrated the images, which became both a book and a viral video now reaching almost 4,000,000 people: https://www.youtube.com/watch?v=XiCrniLQGYc

He talked about the power of illustration to demonstrate experiences that are often beyond words. Experiences of despair and hopelessness, but also experiences of connection and recovery are depicted with charm and accuracy. As the conclusion of the meeting, Johnstone announced the launch of the new video, “Living with a Black Dog” for the supporters and carers of people living with depression: https://www.youtube.com/watch?v=2VRRx7Mtep8

This new video launched just three days ago and already has over 6,000 views.


On the plane ride home yesterday, I reflected on the intensity of our field, the potential we have when we reach out and support, and the incredible momentum we are starting to generate from the power of collaboration and the courage of lived experience; I am humbled and in awe. One World Connected.